Comments on: PetSafe ScoopFree Self Cleaning Litter Box Review

By: Debi

Debi — Thu, 19 Jun 2025 21:47:07 +0000

In reply to Mark Broadus. I agree. It’s a waste of money

By: Debi

Debi — Thu, 19 Jun 2025 21:45:57 +0000

This Pet safe litter box is worthless. The waste gets pushed by the rake to the front of the cardboard (yes I said cardboard) box. You’ll be lucky if it makes it into the small groove. Then the cardboard lid come down to cover it. It doesn’t even close properly. And you STILL have to scoop it out. Don’t waste your money!

By: Kate Barrington

Kate Barrington — Tue, 26 Mar 2024 16:51:17 +0000

In reply to Nick. Jumping in here, Nick. Yes, you should be able to use a different type of non-clumping crystal cat litter. The tricky thing is making sure you use one of the ScoopFree reusable trays so the raking feature works properly to sweep the waste all the way into the waste compartment.

By: Nick

Nick — Sun, 24 Mar 2024 09:58:48 +0000

In reply to Sandra Villalobos. Could I use an alternative crystal litter instead of the PetSafe brand one?

By: Cindy Fleet

Cindy Fleet — Sat, 24 Jun 2023 21:41:43 +0000

I have ordered this pet litter system from Amazon and will be setting it up tomorrow. I have 2 cats that I want to try it out on. I actually, don’t mind scooping their litter boxes out several times a day. I am getting the automated litter box to strictly use when I go out of town for 4-5 days. I’m hoping it will work out so I won’t have to rely on someone else cleaning the box while I’m away. I have had the Pet Safe auto pet feeder for 6 years (I’m on my one) and I like that product alot!

By: Mallory Crusta

Mallory Crusta — Mon, 13 Feb 2023 21:55:17 +0000

In reply to Mark Broadus. Hey Mark, I've had a similar experience with the PetSafe ScoopFree, so I can appreciate your frustration. My favorite biodegradable litter is Pioneer Pet's SmartCat litter, and Sustainably Yours is also a great option. Check 'em out!

By: Mark Broadus

Mark Broadus — Sat, 11 Feb 2023 15:33:09 +0000

I started using the ScoopFree system just 45 days ago and am ready to give up on it already. With two cats, it hits urine saturation after 9 days, and needs the poop cleaned out of it after 2 days — if you don’t do that, you get a hard-to-clean mess on the rake. When compared to a traditional, less expensive clumping cat litter, ScoopFree has made my life more complicated, and it creates more landfill. However, what it has made me do is go off looking for a good biogradable option. I’d love to hear your recommendations on that.

By: Mallory Crusta

Mallory Crusta — Tue, 09 Aug 2022 14:58:06 +0000

In reply to Kerwin Maude. Hi Kerwin, thank you for sharing your experience.

By: Kerwin Maude

Kerwin Maude — Mon, 08 Aug 2022 20:59:17 +0000

Our family purchased this item with the privacy hood and it is not cheap nor their replacement disposable silica gel trays. Previously we tried kitty litter and fine (cheap) sand and cloaked odors with sprinkled baking soda but the smell was lasting. A relative bought the same product before us for their kitten, and soon we did similar. We had the machine for about three weeks, and the counter claims it has been raked 117 times which is lives short of its claims . I like the technology and features, but the trays should last 1 month not less. There is no fuss in daily scooping up excrements, and the jury is out in deliberation but it seems like a good buy. What impact does it have on the environment is unknown, and time will tell.

By: Judy

Judy — Sun, 05 Jun 2022 11:17:53 +0000

A cousin gifted me with the PetSafe litter box for my 2 cats (Sophie weighs 14#; Pangur Ban around 10#). When only Sophie was using it, the litter lasted for quite some time. Pangur would stand before PetSafe and watch it rake the litter but would not use it for the first month. I had kept one of the ordinary litter boxes because I was unsure of how long they each would take to begin using a new box with a different type litter. Here I want to mention that for a few years I used Petco’s grass seed brand litter. It does track but is easy to vacuum up, clumps well and is great with odor control. I had 2 ordinary litter boxes and scooped at least 2x daily and refreshed the litter with 2-3 cups of fresh every other day or so. The 26# litter pkg cost, delivered, about $27. It always lasted at least a month or longer with good clumping and odor control.
The PetSafe lasts, at best 10 days, and that is with scooping out the very wet crystals. I even went to the expense of buying the plastic tray at around $60. It’s a mess to clean! Living life with 2 dogs + 2 cats, I have a very strong stomach (adamant about picking up my dogs’ poop when we do our 3x/day walks). But cleaning out that plastic tray full of cat poop and the litter stuck to the tray itself was too much! I got a special deal from Petco buying 3 replaceable cardboard trays w/litter. As soon as I have used them all, I’m advertising this PetSafe unit w/plastic tray FREE on Neighborhood. It’s too costly and much less environmentally friendly. Wishing I had saved my 2nd ordinary cat box but will replace and return to using my tried/true Petco So Phfresh Litter. With inflation out the roof, it’s more affordable. BTW, I’ve recommended this letter to friends and they agree about its qualities. My son and his family have 2 cats and use the Modkat Flip Litter Box with So Phfresh litter and love it!